Leads in Grazer CRM are 74% fewer than conversations reported by the platforms. Up to 20% is normal: people click but never write. More than that means some inquiries don't reach the CRM or aren't linked to the ads (no tags or reference code).
from Grazer CRM sales
Ad cost share 8.2% — ads take $8 of every $100 in sales.
from Grazer CRM sales
revenue is 12.2× the spend
Facebook payback — Facebook spend and results against leads and sales linked to Facebook ads. Another 7 leads (1 sale worth $680) aren’t linked to any ad — they aren’t included here.
Leads — records from Grazer CRM and chats linked to the ads: by the request code from the WhatsApp link, by the ad id in the record, by UTM tags (ad, ad set and campaign ids first, then names). A chat finds its record by phone number. Qualified — those of them that passed through the stages chosen in settings (even if they dropped out later), plus sales. Sales — won in the CRM or that passed through a “sale” stage from settings. Everything is by the day the record (or the first message) was created.
Spend — Facebook for the same period. Conversations — as reported by the ad platforms.
ROAS — revenue ÷ spend: 2× means revenue is twice the spend (some tools show the same as +100%). Ad cost share — spend ÷ revenue. ROMI and profit aren't shown: they need the cost of goods.